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Conflict Management#367817

This course has been archived and cannot be purchased.

Credit
Amount
CPA
4

Course Description

Course publication/revision date: This course was updated on 11/6//2017.

The Conflict Management course discusses the causes of conflict, the choices available for how to deal with it, how to assess a conflict, and how to work through a conversation to resolve the issue. The course also addresses specific conflict situations and how they can be resolved, as well as the use of dispute resolution systems.