Table of Contents
Chapter 1 - Overview of Cost Management1
| The Strategy of Cost Management | 1 |
| The Economics of Cost Management | 3 |
| How Costs Increase | 4 |
| Advantages of Cost Management | 5 |
| The Cost Management Environment | 6 |
| The Customer Service Conundrum | 7 |
| The Effects of Cutting Too Deep | 7 |
| A Note of Caution | 8 |
Chapter 2 - Types of Costs10
| Fixed Costs | 10 |
| Variable Costs | 11 |
| Mixed Costs | 11 |
| Step Costs | 13 |
| Marginal Costs | 13 |
| Differential Costs | 14 |
| Discretionary Costs | 14 |
| Committed Costs | 14 |
| Sunk Costs | 15 |
Chapter 3 - Direct Costing as an Analysis Tool17
| Overview of Direct Costing | 17 |
| Contribution Margin versus Gross Margin | 18 |
| Direct Costing as an Analysis Tool | 19 |
| Automation Investments | 19 |
| Cost Reporting | 20 |
| Customer Profitability | 21 |
| Profit-Volume Relationship | 22 |
| Outsourcing | 24 |
| Direct Costing Pitfalls | 25 |
| Increasing Costs | 25 |
| Indirect Costs | 25 |
| Relevant Range | 26 |
Chapter 4 - Cost-Volume-Profit Analysis28
| Contribution Margin | 28 |
| Contribution Margin Income Statement | 29 |
| Breakeven Point | 30 |
| Margin of Safety | 33 |
| Cost-Volume-Profit Analysis | 34 |
| Sales Mix | 36 |
Chapter 5 - Target Costing39
| The Basic Steps of Target Costing | 39 |
| Value Engineering Considerations | 40 |
| The Cost Reduction Program | 41 |
| The Milestone Review Process | 42 |
| Problems with Target Costing | 42 |
| The Members of a Design Team | 43 |
| The Role of the Accountant in Target Costing | 43 |
| Data Sources for Target Costing | 44 |
| The Product Life Cycle and Target Costing | 45 |
Chapter 6 - Cost Object Analysis47
| Factors in Cost Object Analysis | 47 |
| The Assignability of Costs | 48 |
| The Customer Cost Object | 49 |
| The Employee Cost Object | 50 |
| The Product Cost Object | 51 |
| The Product Line Cost Object | 53 |
| The Sales Channel Cost Object | 54 |
| Cost Object Termination Issues | 55 |
| Which Cost Objects to Track | 56 |
Chapter 7 - Constraint Analysis58
| Constraint Analysis Operational Terminology | 58 |
| Overview of Constraint Analysis | 59 |
| The Cost of the Bottleneck | 60 |
| Local Optimization | 61 |
| Constraint Analysis Financial Terminology | 63 |
| Constraint Analysis from a Financial Perspective | 63 |
| The Constraint Analysis Model | 63 |
| The Decision to Sell at a Lower Price | 65 |
| The Decision to Outsource Production | 66 |
| The Capital Investment Decision | 67 |
| The Decision to Cancel a Product | 69 |
Chapter 8 - Process Analysis72
| Process Analysis Tools | 72 |
| Value Stream Mapping | 72 |
| Flowcharts | 74 |
| Run Charts | 75 |
| Check Sheets | 76 |
| Root Cause Analysis | 77 |
| Traffic Analysis | 77 |
Chapter 9 - Zero-Base Budgeting80
| Overview of Zero-Base Budgeting | 80 |
| The Zero-Base Budgeting Process | 81 |
| Step 1 - Develop Decision Packages | 81 |
| Step 2 - Rank Decision Packages | 85 |
| Advantages of Zero-Base Budgeting | 87 |
| Problems with Zero-Base Budgeting | 88 |
| Conditional Budgeting | 88 |
Chapter 10 - Cost Reduction Strategy92
| Failing Business Scenarios | 92 |
| Dealing with Unrelated Business Segments | 92 |
| Failing Business Model: Remain in the Same Business | 94 |
| Failing Business Model: Shift to New Model | 95 |
| Dealing with Expense Drift | 97 |
| Incorrect Cost Reduction Strategies | 98 |
Chapter 11 - Compensation Cost Reduction102
| Proactive Hiring Solutions | 102 |
| Temporary Cost Reductions | 103 |
| Permanent Cost Reductions | 105 |
| Productivity-Based Solutions | 108 |
| Total Labor Cost Analysis | 109 |
| The Downsizing Process | 109 |
Chapter 12 - Benefits Cost Reduction112
| Benefit Cost Sharing | 112 |
| Benefit Reductions | 113 |
| Benefit Exclusions | 113 |
| Benefit Aggregation Concepts | 114 |
| Benefit Terminations | 114 |
| Workers' Compensation Issues | 115 |
| Corporate Wellness Programs | 115 |
| Training Benefits | 116 |
| Eligibility Audits | 117 |
| Benefit Cost Administration | 117 |
| Other Cost Management Concepts | 118 |
Chapter 13 - Sales and Marketing Effectiveness121
| Sales Effectiveness Improvements | 121 |
| Marketing Effectiveness Improvements | 124 |
| Customer Service Issues | 125 |
| Product Return Issues | 126 |
| Raise Prices | 127 |
Chapter 14 - Production and Maintenance Cost Reduction129
| Production Cost Reduction | 129 |
| Complexity Reduction | 129 |
| Manufacturing Systems | 130 |
| Production Cells | 131 |
| Production Line Issues | 132 |
| Shift Issues | 133 |
| Quality Issues | 134 |
| Bottleneck Analysis | 135 |
| Power Reduction Issues | 135 |
| Outsourcing Issues | 136 |
| Inventory Reduction | 136 |
| Administrative Issues | 137 |
| Maintenance Cost Reduction | 137 |
| Equipment Maintenance | 137 |
| Maintenance, Repair, and Operations Procurement | 138 |
Chapter 15 - Procurement Cost Reduction142
| Purchase Requisition Procedure | 142 |
| Purchasing Procedure | 146 |
| Procurement Process Changes | 150 |
| Procurement Centralization | 150 |
| Supplier Relations | 151 |
| Consolidation Activities | 151 |
| Standardize Supplier Dealings | 152 |
| Integrate with Suppliers | 152 |
| Other Cost Management Opportunities | 153 |
| Total Cost Concept | 154 |
| Outsourcing Concepts | 155 |
| Spend Management | 157 |
Chapter 16 - Administration Cost Reduction161
| General Administration Cost Reduction | 161 |
| Accounting Cost Reduction | 162 |
| Accounts Payable | 162 |
| Auditing | 163 |
| Collections | 164 |
| Cost Accounting | 165 |
| Customer Billing | 165 |
| Fixed Assets | 166 |
| Payroll | 167 |
| Reporting | 168 |
| Systems | 168 |
| Human Resources Cost Reduction | 169 |
| If Human Resources is Supported | 169 |
| If Human Resources is Not Supported | 170 |
| Legal Services Cost Reduction | 170 |
| Information Technology Cost Reduction | 171 |
| Travel and Entertainment Cost Reduction | 173 |
Chapter 17 - Facilities Cost Reduction176
| Facility Location | 176 |
| Lease Rates | 177 |
| Facility Costs | 177 |
| Facility Usage | 178 |
| Furniture and Office Equipment | 179 |
| Projecting Future Usage | 180 |
Chapter 18 - Finance Cost Reduction183
| Banking Cost Management | 183 |
| Debt Management | 184 |
| Cash Management Cost Reduction | 185 |
| Investment Strategy | 186 |
| Leasing Cost Reduction | 189 |
| Insurance Cost Reduction | 190 |
| How to Operate with Zero Working Capital | 190 |
Chapter 19 - Accounts Receivable Reduction193
| Credit Risk Reduction | 193 |
| Payment Guarantees | 193 |
| Title Retention | 194 |
| Credit Insurance | 194 |
| Factoring | 195 |
| Letters of Credit | 195 |
| Export-Import Guarantees | 196 |
| Outside Financing | 196 |
| Distributor Sales | 196 |
| Adjustment of Days to Pay | 196 |
| Collection Tactics | 196 |
| Dunning Letters | 197 |
| Take Back Merchandise | 197 |
| Hold Orders | 197 |
| Split Payments | 198 |
| Postdated Checks | 198 |
| Promissory Note | 198 |
| Arbitration | 198 |
| Attorney Letters | 198 |
| Issue Small Claims Court Complaint | 199 |
| Collection Agency | 199 |
| Money Judgment Collection Activities | 199 |
Chapter 20 - Inventory Reduction202
| The Cost of Inventory | 202 |
| Product Planning | 203 |
| Purchasing and Receiving | 204 |
| Inventory Storage | 205 |
| Production | 206 |
| Fulfillment | 206 |
| Distribution | 207 |
| Inventory Disposition | 208 |
| Inventory Management Practices | 208 |
Chapter 21 - Capital Budgeting Decisions211
| Overview of Capital Budgeting | 211 |
| Bottleneck Analysis | 212 |
| Net Present Value Analysis | 213 |
| The Payback Method | 214 |
| Capital Budget Proposal Analysis | 215 |
| The Outsourcing Decision | 216 |
| The Post Installation Review | 217 |
| The Lease or Buy Decision | 218 |
Chapter 22 - Cost Management Reports221
| Expense Reporting | 221 |
| Payroll Reporting | 222 |
| Margin Reporting | 223 |
| Spend Reporting | 226 |
| Responsibility Reporting | 227 |
| Cost Reduction Opportunity Reporting | 228 |
Chapter 23 - Cost Management Measurements230
| Compensation Measurements | 230 |
| Profit per Person | 230 |
| Proportion of Pay at Risk | 231 |
| Employee Turnover | 232 |
| Benefits Measurements | 233 |
| Benefits to Base Pay Ratio | 233 |
| Employee Cost Sharing as Percent of Pay | 234 |
| Days Away from Work | 235 |
| Sales Measurements | 235 |
| Sales Productivity | 235 |
| Sales Effectiveness | 236 |
| Quote to Close Ratio | 236 |
| Production and Maintenance Measurements | 237 |
| Manufacturing Effectiveness | 237 |
| Throughput of Post-Bottleneck Scrap | 238 |
| Order Cycle Time | 239 |
| Procurement Measurements | 239 |
| Procurement Card Usage Percentage | 240 |
| Proportion of Spend Managed | 240 |
| Proportion of Spend with Preferred Suppliers | 241 |
| Administration Measurements | 242 |
| Administration FTEs per $1,000,000 Revenue | 242 |
| Administration Cost as Percent of Revenue | 243 |
| Transaction Error Rate | 244 |
| Facilities Measurements | 244 |
| Square Feet per Person | 244 |
| Cost per Square Foot | 245 |
| Finance Measurements | 246 |
| Proportion of Cash Invested | 246 |
| Average Interest Rate Paid in Excess of Prime Rate | 247 |
| Asset Measurements | 248 |
| Receivables Turnover | 248 |
| Inventory Turnover | 249 |
| Fixed Asset Turnover | 249 |
Answers to Chapter Questions252
Glossary270
Index274
Course Details
Author: Steven M. Bragg, CPA
Steven Bragg, CPA, has been the chief financial officer or controller of four companies, as well as a consulting manager at Ernst & Young. He received a master’s degree in finance from Bentley College, an MBA from Babson College, and a Bachelor’s degree in Economics from the University of Maine. He has been a two-time president of the Colorado Mountain Club, and is an avid alpine skier, mountain biker, and certified master diver. Mr. Bragg resides in Centennial, Colorado. He has written more than 300 books and courses, including New Controller Guidebook, GAAP Guidebook, and Payroll Management.
Publication/Revision Date: 9/28/2026
Course Exam Questions (online): 85 (multiple-choice)
Program Delivery Method: NASBA QAS Self-Study
Available Formats of Course Text: PDF or PDF plus printed copy sent in the mail
Course Level, Prerequisites, and Advance Preparation Requirements
| License | Course Level | Prerequisites | Advance Preparation Requirements |
|---|
| CPA | Overview | None | None |
* This program is appropriate for professionals at all organizational levels.
Sponsor ID Numbers
National Registry of CPE Sponsors ID: 107615
State CPA Board Sponsor ID Numbers (where applicable)
Florida Division of Certified Public Accounting: 0004761
Hawaii Board of Public Accountancy: 14003
New York State Board for Public Accountancy: 002146
Ohio Accountancy Board: CPE .51 PSR
Pennsylvania State Board of Accountancy: PX178025
Texas State Board of Public Accountancy: 009349
Learning Objectives
As a result of studying the course material, you should be able to meet the objectives listed below:
- Specify the advantages and dangers of having an active cost management program.
- Identify the various types of costs, and how they are used.
- Cite the applications to which direct costing analysis can be put, as well as any limiting factors.
- State the components and derivation of the cost-volume-profit concept, and how it is used.
- Identify the uses to which target costing can be put, as well as how costs can be altered to meet target costing goals.
- Specify the costs that are associated with cost objects, and the decisions that can arise from cost object analysis.
- Identify the key components of constraint analysis, and how profits can be improved under this type of analysis.
- Cite the tools used to conduct a process analysis.
- State the components of a zero-base budgeting system, and the situations in which zero-base and conditional budgeting can be used.
- Specify the analysis tools to use for different cost reduction strategies.
- Cite the types of cost reduction methods available when reducing compensation costs, and the side effects of using these methods.
- State the methods used to reduce benefit costs, and the side effects of using these methods.
- Identify the techniques available for increasing the effectiveness of sales and marketing activities, and the side effects of using these methods.
- Identify the cost reduction techniques that can be used to reduce the costs of production and maintenance operations, and the side effects of using these methods.
- Cite the key procedural steps and forms needed to maintain a proper system of procurement.
- State the range of methods available for the reduction of costs for accounting, human resources, legal services, and other areas of administration.
- Identify the cost reduction tactics available for managing facilities costs.
- Specify the methods used to reduce finance costs.
- Cite the range of techniques used to reduce the investment in accounts receivable, and the situations in which they are most applicable.
- State the cost reduction concepts used to reduce the level of inventory, and the situations in which they are most applicable.
- Identify the analysis methods used to evaluate prospective investments in fixed assets, as well as alternative forms of payment for these assets.
- Discuss the reasoning behind having a post-implementation review.
- Identify the key reports and report formats needed to support a system of cost management, and the situations in which these reports might be used.
- Cite the most essential measurements used to evaluate the cost structure of a business, and the situations in which these measurements might be used.