Table of Contents
Chapter 1 - Introduction to Investor Relations1
| What is Investor Relations? | 1 |
| The Investor Relations Officer | 2 |
| The Investor Relations Staff | 4 |
| Investor Relations Funding | 4 |
| Specific Advantages of Investor Relations | 5 |
| Interactions with Public Relations | 6 |
| The Securities and Exchange Commission | 7 |
Chapter 2 - The Value Proposition9
| The Value Proposition Concept | 9 |
| Background Research | 10 |
| Formulation of the Value Proposition | 10 |
| The Problem of Too Much Market Share | 15 |
| The Problem of Seasonality | 15 |
| Communication of Risk Mitigation | 16 |
| The Impact of a Negative Reputation | 17 |
| Communication of the Value Proposition | 17 |
| The Value Proposition and Corporate Strategy | 18 |
Chapter 3 - Communicating the Message22
| The Press Release | 22 |
| The Earnings Press Release | 24 |
| The Annual Report | 25 |
| The Fact Sheet | 27 |
| Conference Presentations and Discussions | 29 |
| Newspapers and Related Media | 30 |
| Other Forms of Communication | 31 |
| The Communications Review Process | 32 |
| The Communications Calendar | 32 |
| The Communications Mailing List | 33 |
| Handling Negative News | 33 |
| The Negative News Response System | 33 |
| The Negative News Early Warning System | 34 |
| The Contagion Effect | 34 |
| The Nature of the Response | 35 |
| Risk Mitigation by the Investor Relations Officer | 36 |
Chapter 4 - Regulation FD38
| The Essentials of Regulation FD | 38 |
| Compliance with Regulation FD | 39 |
Chapter 5 - The Earnings Call43
| Earnings Call Attendees | 43 |
| Earnings Call Logistics | 43 |
| Structure of the Earnings Call | 44 |
| The Question and Answer Session | 45 |
| Earnings Call Variations | 46 |
| Earnings Call Bad Behavior | 46 |
Chapter 6 - Guidance49
| The Case for Guidance | 49 |
| Guidance Guidelines | 50 |
| Timing | 51 |
| Type of Information | 51 |
| Guidance Range | 52 |
| Consistency | 53 |
| How Guidance is Communicated | 53 |
| The Preannouncement | 54 |
| The Guidance Schedule | 54 |
| Aggressive Guidance | 55 |
| The Consensus Earnings Estimate | 55 |
| When Not to Issue Guidance | 56 |
Chapter 7 - The Forward-Looking Statement59
| The Legal Basis of the Forward-Looking Statement | 59 |
| The Private Securities Litigation Reform Act | 60 |
| The Safe Harbor for Forward-Looking Statements | 61 |
| The Cautionary Statement | 62 |
Chapter 8 - The Investor Relations Website66
| Contents of the Investor Relations Website | 66 |
| Functionality of the Investor Relations Website | 69 |
| Multimedia | 70 |
| Using the Website for Regulation FD Disclosure | 70 |
| Hyperlinks to Third-Party Information | 72 |
| Interactive Website Features | 73 |
| Website Information Removal | 74 |
| The Website and the IPO | 75 |
| Third Party Providers | 75 |
Chapter 9 - The Sell Side and the Buy Side77
| The Sell Side | 77 |
| The Analyst | 77 |
| The Stockbroker | 82 |
| The Investment Banker | 84 |
| The Buy Side | 84 |
| The Institutional Investor | 85 |
| The Buy Side Analyst | 86 |
| The Hedge Fund | 86 |
| Sovereign Wealth Funds | 86 |
| The Individual Investor | 87 |
| The Foreign Investor | 88 |
| Investment Clubs | 88 |
Chapter 10 - Investing Strategies91
| Investing Strategies | 91 |
| Mutual Funds and Exchange-Traded Funds | 93 |
| Implications for Investor Relations | 94 |
Chapter 11 - Short Sellers97
| The Short Selling Strategy | 97 |
| The Short Seller Target | 99 |
| Short Interest | 99 |
| Dealing with Short Sellers | 100 |
| The Passive Approach | 102 |
Chapter 12 - Stock Exchanges104
| Stock Exchange Overview | 104 |
| The New York Stock Exchange | 105 |
| The NYSE American | 106 |
| The NASDAQ | 107 |
| The NASDAQ Global Select Market | 107 |
| The NASDAQ Global Market | 107 |
| The NASDAQ Capital Market | 108 |
| The Toronto Stock Exchange | 108 |
| Delisting from an Exchange | 110 |
Chapter 13 - Share Management112
| Float Management | 112 |
| Activities to Increase the Float | 112 |
| Activities to Delay Stock Sales | 113 |
| The Direct Stock Purchase Plan | 113 |
| The Employee Stock Purchase Plan | 114 |
| Dividend Reinvestment Plans | 114 |
| Stock Splits | 114 |
| Dividend Payments | 115 |
| The Stock Buyback Option | 116 |
| The Stock Repurchase Safe Harbor Provision | 118 |
| Odd Lot Shareholders | 118 |
| Treatment of Abandoned Property | 119 |
Chapter 14 - SEC Filings122
| The Income Statement | 122 |
| The Balance Sheet | 125 |
| The Statement of Cash Flows | 128 |
| The Direct Method | 129 |
| The Indirect Method | 131 |
| The Statement of Retained Earnings | 133 |
| The Form 10-Q | 134 |
| The Form 10-K | 135 |
| The Form 8-K | 137 |
| Forms 3, 4, and 5 | 140 |
| The Disclosure of Non-GAAP Information | 141 |
| Applicable Federal Regulations | 142 |
Chapter 15 - Annual Meeting Planning and Voting145
| Dealing with Bad Shareholder Addresses | 145 |
| Registered and Beneficial Shareholders | 146 |
| The Annual Shareholder Meeting | 146 |
| The Electronic Shareholder Meeting | 149 |
| The Shareholder Voting Process | 149 |
| The Notice and Access Rule | 151 |
| The Householding Concept | 152 |
| NYSE Rule 452 | 152 |
Chapter 16 - The Initial Public Offering157
| Reasons for and Against an IPO | 157 |
| The Initial Public Offering | 158 |
| The Reverse Merger | 160 |
| Blue Sky Laws | 162 |
| The Role of Investor Relations in an IPO | 163 |
Chapter 17 - The Sale of Restricted Stock166
| Restricted and Unrestricted Stock | 166 |
| The Accredited Investor | 166 |
| Regulation D Stock Sales | 167 |
| Regulation A Stock Sales | 168 |
| Rule 144 Stock Sales | 169 |
Chapter 18 - The Road Show172
| The Fund Raising Road Show | 172 |
| Road Show Routing | 172 |
| The Presentation Team | 172 |
| Presentation Format | 173 |
| The Non-Deal Road Show | 173 |
| Road Show Timing | 174 |
| Road Show Routing | 174 |
| Sell Side Participation | 175 |
| The Presentation Team | 175 |
| Road Show Attendees | 175 |
| Presentation Format | 176 |
| Presentation Follow Up | 176 |
| The Reverse Road Show | 177 |
| The Presentation | 177 |
| Road Show Preparation | 178 |
| Road Show Logistics and Other Meeting Issues | 180 |
| Road Show Boredom | 181 |
Chapter 19 - Third Party Investor Relations Services184
| The Investor Relations Consultant | 184 |
| The Stock Transfer Agent | 186 |
| The Proxy Solicitor | 187 |
| Annual Meeting Voting | 187 |
| The Company-Paid Researcher | 187 |
| The Public Relations Firm | 188 |
| Press Release Distribution Services | 188 |
| NOBO Reporting | 189 |
| Coordination of Third Party Services | 189 |
| The National Investor Relations Institute | 190 |
Chapter 20 - Share Performance Measurements192
| Overview of Share Performance Measurements | 192 |
| Price / Earnings Ratio | 193 |
| Capitalization Rate | 194 |
| Total Shareholder Return | 195 |
| Market Value Added | 195 |
| Payout Ratio | 196 |
| Market to Book Ratio | 197 |
| Insider Buy/Sell Ratio | 198 |
| Options and Warrants to Common Stock Ratio | 199 |
| Short Interest Ratio | 200 |
| Institutional Holdings Ratio | 201 |
| Management of Performance Measurements | 202 |
Chapter 21 – The Role of AI and Analytics in Investor Relations204
| The Foundations of Artificial Intelligence in Capital Markets | 204 |
| How AI is Used in Financial Markets | 205 |
| Implications for Investor Relations | 205 |
| Sentiment Analysis and Earnings Call Analytics | 207 |
| Shareholder Targeting Applications | 207 |
| AI Usage in Disclosures and Communications | 208 |
| Governance Issues | 209 |
| Building an AI-Enabled Investor Relations Function | 209 |
Answers to Chapter Questions212
Glossary229
Index235
Course Details
Author: Steven M. Bragg, CPA
Steven Bragg, CPA, has been the chief financial officer or controller of four companies, as well as a consulting manager at Ernst & Young. He received a master’s degree in finance from Bentley College, an MBA from Babson College, and a Bachelor’s degree in Economics from the University of Maine. He has been a two-time president of the Colorado Mountain Club, and is an avid alpine skier, mountain biker, and certified master diver. Mr. Bragg resides in Centennial, Colorado. He has written more than 300 books and courses, including New Controller Guidebook, GAAP Guidebook, and Payroll Management.
Publication/Revision Date: 2/19/2026
Course Exam Questions (online): 75 (multiple-choice)
Program Delivery Method: NASBA QAS Self-Study
Available Formats of Course Text: PDF or PDF plus printed copy sent in the mail
Course Level, Prerequisites, and Advance Preparation Requirements
| License | Course Level | Prerequisites | Advance Preparation Requirements |
|---|
| CPA | Overview | None | None |
* This program is appropriate for professionals at all organizational levels.
Sponsor ID Numbers
National Registry of CPE Sponsors ID: 107615
State CPA Board Sponsor ID Numbers (where applicable)
Florida Division of Certified Public Accounting: 0004761
Hawaii Board of Public Accountancy: 14003
New York State Board for Public Accountancy: 002146
Ohio Accountancy Board: CPE .51 PSR
Pennsylvania State Board of Accountancy: PX178025
Texas State Board of Public Accountancy: 009349
Learning Objectives
As a result of studying the course material, you should be able to meet the objectives listed below:
- Recognize the components of the investor relations officer position.
- Specify the methods available for improving the value proposition of a business.
- Identify the methods used to communicate with the investment community.
- State the methods used to comply with Regulation FD.
- Cite the participants in and contents of an earnings call.
- Specify the circumstances under which guidance is used and not used.
- State the reasons for and applicability of a safe harbor provision.
- Cite the information to include in and features of an investor relations website.
- Identify the participants in and purpose of the sell side and buy side.
- Specify the investing strategies used by investors.
- Cite the short selling methods used, and how to deal with short sellers.
- Identify the listing requirements for the major stock exchanges.
- Specify the techniques used to manage shares.
- Identify the contents of the financial statements and various SEC filings.
- Identify the activities required to plan for and conduct an annual meeting.
- Cite the steps and special rules involved in an initial public offering, as well as alternative ways to go public.
- Specify the concept of restricted stock and how it can be avoided.
- Recognize the rules pertaining to the sale of shares under Rule 144.
- State the participants in a road show, and note how it is conducted.
- Identify the different types of investor relations services that are available to a company.
- Recognize the predictive capabilities of share performance measurements, and the analysis uses to which they can be put.
- Specify the benefits and risks associated with applying artificial intelligence tools to the investor relations function.