Course Description
Course publication/revision date: This course was updated on 3/14/2025.
A good way to improve the performance of a business is to learn more about how people interact within it – which is organizational behavior. In the Understanding Organizational Behavior course, we cover employee emotions, perceptions, personalities, and motivations, and how these factors impact how people behave within a business. These underlying issues drive how people make decisions, behave within groups, communicate, and lead. We also tie these concepts into the best ways to navigate through conflict management and change management. In short, this course is essential reading for those who want to learn more about why employees behave and how they interact with each other.
